Description
Mendable is an advanced AI tool designed to revolutionize customer support and sales enablement by providing just-in-time answers from your technical resources. This innovative platform trains a secure AI on your company’s documentation, allowing it to answer customer and employee questions efficiently, reducing the workload on your team
- Versatile Applications: Mendable can be used for various purposes, including:
- Documentation and Knowledge Base support
- Customer Success Enablement
- Sales Enablement
- Product Copilot functionality
- Enterprise-Grade Security: The platform offers robust security features, including:
- SOC 2 Type II certification
- Single Sign-On (SSO) support
- Role-Based Access Control (RBAC)
- Secure Data Connectors
- Bring Your Own Key/Model (BYOK/BYOM) options
- Rate limiting protection
- Customizable AI Model: Users can tailor the AI to their specific needs through:
- Base model customization (supporting GPT-3.5-Turbo and GPT-4)
- Training through answer correction
- Custom prompt editing
- Automated data updates via CRON jobs and webhooks
- Flexible Deployment: Mendable can be deployed internally, externally, or both, with API access for versatile integration.
- Continuous Learning: The platform allows for ongoing model improvement through user feedback and corrections.
- Analytics and Insights: Mendable provides detailed usage statistics and interaction insights to help optimize performance.
- Multiple Integration Options: The tool offers various components for integration, including search bars, chat bubbles, and full CLIs, with the flexibility to build custom solutions.
Pricing plan: Freemium